Geocent Recruiting Team

  • Remedy Developer

    Job ID 2018-3897
    Job Locations US-CA-San Diego
    Software/Systems Engineering & Development
  • Overview

    Geocent offers exciting and challenging opportunities in the Technology field! Geocent employees across the country subscribe to the company's culture of focusing on results when serving our large, diverse group of clients nationwide.


    This position will be the team’s Remedy expert, with the knowledge, ability, and initiative to lead team efforts, troubleshoot issues, and guide team activities with regard to the Remedy application.  The project is for DoD application support and development, and is currently in the early stages of upgrading from 7.06.4 to V8.1, with the goal of then upgrading to V9.1 and migrating to the AWS Gov Cloud. This position involves analyzing the existing BMC Remedy deployment with customizations, identifying a migration strategy, and leading the effort.  This position will require intimate working knowledge of the BMC Remedy application, its functionality and configuration, with experience in maintaining and developing new user customizations.  This BMC Remedy deployment integrates with a SharePoint deployment; basic knowledge of SharePoint would be a plus but is not required. 

    Tasks will include:

    • Defining BMC Remedy migration strategy
    • Performing migration of existing BMC Remedy deployment
    • Capturing migration steps to enable repeatability
    • Troubleshooting and correcting migrated capabilities
    • Configuring the Reconciliation Engine
    • Developing customizations to forms and workflows
    • Assisting in the migration from a DoD data center environment to the AWS Gov Cloud

    We are looking for candidates who are experienced with BMC Remedy development and migration.  A candidate will have in-depth expertise with BMC Remedy applications and/or later.  Familiarity with development in a DoD environment, Security+ certification and IAT2 qualification are all a big plus.  The ability to quickly obtain Security + and IAT2 certification is required.

    Our positions require an individual to be a US citizen and either have or be able to obtain and retain a SECRET clearance.


    Strong understanding of Remedy V9.1 and later is required.  Additionally, the ideal candidate will have the following required skills:

    • Intimate knowledge of native BMC Remedy functionality and configuration
    • Experience in performing upgrades from 7.6.04 to 8.1, and migrating from Classic to Best Practice views
    • Experience in performing upgrades from 8.1 to 9.1
    • Experience in customizing BMC Remedy
    • BMC Remedy ITSM experience
    • Reconciliation Engine configuration experience
    • Possess Remedy certifications

    Other desired skills include

    • Working knowledge of the BMC Remedy SDE
    • Experience in configuration of AR Server
    • PL/SQL experience
    • Knowledge of SharePoint a plus – not required. 


    U.S. Citizen only for Federal Clearance Requirement


    Geocent is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sex/Sexual Orientation/Gender Identity/National Origin




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